Site Information

Our sites will be CLOSED starting March 16, 2020 due to coronavirus.

We are not sure whether we will be able to reopen before the end of the filing season or extend service beyond the usual April 15 closing date.  Please check back here for updated information.

You can also use the Tax-Aide Site Locator tool, inputting your zip code to find a site near you to find the latest information about that site's operating status.  

What to bring with you to our sites

Please go to this page to see the current list of documents you should bring.  This list will help you get organized for your visit and minimize delays in preparing your return.


What we can and cannot do (Scope of Service)

Please go to our Documents page to see our current year Scope Poster.  Note that in addition to the items shown on the poster as out of scope, we also cannot prepare returns claiming credits for renewable energy improvements (photovoltaic, solar water heating, wind, geothermal, etc.).  Our counselors are advised to only do those returns that are within their scope of training AND with which they feel comfortable.  If no volunteer at a particular site is comfortable with the content of a taxpayer's return (even within our scope of training), the taxpayer may be asked to seek assistance at another site or from a paid professional to help ensure the accuracy of the taxpayer's return.  The site supervisor will make an effort to find a volunteer in our organization who is comfortable with the specific tax issues and refer the client to that volunteer's site if possible.
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