Volunteer

Would you like to join us for the 2019 filing season (tax year 2018)?  Please complete an online application by Nov 1, 2018.  See the bottom of this page for information on how to complete the volunteer application.

Here's a brief description of the volunteer opportunities available:

Like working with numbers?
Counselors interact with clients by filling out tax returns. Even if you don’t have accounting or tax preparation experience, becoming a Counselor may be right for you. We provide training in tax law procedures, preparing tax forms, and using tax preparation software.  Prior experience preparing at least your own returns is helpful.

Like working with people better than working with numbers?
A Client Facilitator is the first person clients meet when they enter a tax site. Facilitators make sure the client has all the necessary paperwork before meeting with a counselor, and manage the flow of clients being served.

Have a knack for computers and technology?
Technology coordinators manage computer equipment, work to ensure taxpayer data security and provide technical assistance to volunteers at multiple sites on technology issues.  Electronic Return Originators manage e-filing, ensuring that taxpayers' returns are accepted by the IRS and the state.

Love getting the word about community services?
Communications coordinators promote AARP Tax-Aide to potential clients from February to April and recruit volunteers in the fall for the following tax season. They may also seek in-kind donations or help raise funds for computer equipment and other materials to maintain and expand services in their communities.

Enjoy managing programs and/or people?
Local coordinators and District coordinators are always needed to manage our sites and the Tax-Aide program in our various geographic districts.  These positions do not necessarily require certification as a tax counselor, although it is helpful.

Whatever your skill set, you can get the joy and satisfaction of helping out by joining the more than 35,000 AARP Foundation Tax-Aide volunteers across the country today!

Volunteer Training:  Prospective counselors can start learning about tax law now by using the IRS Link and Learn training modules.  Tax-Aide volunteers must complete and be certified at the Advanced level.  Once your volunteer application is accepted, we can also give you access to the online training version of our tax software.  Training modules on the use of our tax software are also available online.  Paper training materials are usually delivered to us in late November or early December, and we conduct classroom training in early January, including hands-on use of our tax software.  All  volunteers (including non-counselors) must complete Standards of Conduct and Ethics training, usually in January each year.

You must apply through the AARP Prospective Volunteer system.  To learn how to complete the volunteer application process, click on the Tax-Aide Application Guide document at the bottom of this page.


Volunteer Policy: AARP Foundation volunteers will receive equal opportunity and treatment throughout recruitment, appointment, training, and service. There will be no discrimination based on age, disabilities, gender, race, color, national or ethnic origin, religion, economic status, or sexual orientation.
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Tax-Aide Hawaii,
Jan 20, 2018, 5:56 PM
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